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{
  "eventSource": "agentPhone",
  "careID": "32sfdu8f23234",
  "originalTransactionID": "32432234",
  "careRequestAmount": 1082.91,
  "careSettlementAmount": 1082.91,
  "careCurrencyCode": "USD",
  "careEventType": "claim",
  "careReason": "itemNoLongerWanted",
  "careTransactionDateTime": "2022-07-12T15:46:34.0Z",
  "accountID": "98893298432",
  "ipAddress": "192.168.41.17",
  "emailAddress": "[email protected]",
  "items": [
    {
      "isGiftCard": "true",
      "brandName": "Apple",
      "category": "Computer",
      "description": "Macbook Pro",
      "itemID": "SKU123",
      "price": 9.99,
      "quantity": 3,
      "addressID": "23kj423klj234j",
      "productCondition": "new",
      "shippingCompany": "dhl",
      "shippingMethod": "digital",
      "shippingTrackingNumber": "23l4fdswerea02",
      "isLargeItemDelivery": "true",
      "careItemReason": "boxDamaged",
      "careSettlementReason": "inspectedAndInvoiced",
      "careSettlementDecision": "deny",
      "careSettlementPrice": 121.49,
      "careSettlementUnits": "1",
      "originationScanPostCode": "60143",
      "returnDeliveryDateTime": "2022-01-01T17:07:24-07:00",
      "returnShippingMethod": "ground",
      "returnTrackingNumber": "23jkljksldsj23e4",
      "originalDeliveryDateTime": "2022-03-12T00:07:24.0Z",
      "isDeliveryImageProvided": "true",
      "deliveryImage": ""
    }
  ],
  "brand": "Acme",
  "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:72.0) Gecko/20100101 Firefox/72.0",
  "devicePayload": "afklasdjlasdjl3l23j23423klj",
  "deviceTransactionID": "e1a1aade06e2557f34036eeb06173faf1fa05c64959383",
  "ubaID": "3143e969395de649c48c1c9f3e363a3e7ae7",
  "sessionID": "961b521892e68f6c4d1c8459dfb530466eed",
  "latitude": null,
  "longitude": null,
  "addresses": [
    {
      "address1": "1863 Main Street",
      "address2": "Apt 7",
      "addressID": "",
      "addressType": "shipping",
      "city": "Anaheim",
      "country": "US",
      "emailAddress": "[email protected]",
      "firstName": "",
      "lastName": "",
      "phone": "3125555555",
      "phoneCountryCode": "001",
      "postCode": "92802",
      "region": "CA"
    }
  ],
  "paymentMethods": [
    {
      "cardBin": 345678,
      "cardLastFour": "4564",
      "cardNumber": "Kb7ofu6hYN4WxM4_INAZigXoWlAi79LuhcSpwx5UcVc",
      "cardToken": "",
      "emailAddress": "[email protected]",
      "expirationDay": "12",
      "expirationMonth": "11",
      "expirationYear": "2026",
      "giftCardBIN": "4111",
      "giftCardLastFour": "1111",
      "giftCardNumber": "a789sdf8asdfasd89f789asd78",
      "isPaymentStoredOnFile": true,
      "loyaltyProgramName": "Acme Platinum",
      "nameOnAccount": "Jane Doe",
      "nameOnCreditCard": "Jane Doe",
      "paymentMethodAmount": 1,
      "paymentMethodBalanceAmount": -100000000,
      "paymentMethodID": "2ljr9vxsdfew",
      "paymentType": "creditCard",
      "points": 50000,
      "walletStatus": "active",
      "walletType": "Applepay"
    }
  ]
}