Dispute APIs
2 min
The Accertify Disputes APIs allow clients to retrieve and manage chargeback disputes within the Interceptas Platform. These APIs support both searching for existing chargebacks and taking action on disputes, such as accepting liability or submitting evidence.
The Disputes APIs are intentionally split into two separate APIs to reflect different responsibilities in a chargeback workflow:
- Chargeback Search API — used to locate and review chargeback records
- Chargeback Management API — used to take action on chargebacks and submit dispute data
Clients typically use both APIs together as part of an end-to-end dispute management integration.
Disputes API roles
Search
Use the Chargeback Search API to locate chargeback records based on one or more criteria, retrieve header-level information, and optionally claim or unclaim chargebacks.
Action
Use the Chargeback Management API to respond to chargebacks by:
- Accepting liability
- Submitting data or image evidence
- Creating chargeback records when they do not already exist