Username Forgot
3 min
The usernameForgot call is intended to retrieve an Account Protection Score when a user asks you to help them remember their username on your website.
Timing
The API call should come to the Interceptas Platform:
- After a user attempts to retrieve their username.
- After they pass error handling, and you retrieve their IP Address, and User Agent.
- Before you send the result of their request.
Flow

Username Forgot flow
- User navigates to your Username Forgot flow.
- User enters username retrieval option, such as email address, or phone.
- Client processes frontend validation to ensure all fields are filled in properly.
- Client checks backend error handling (account doesn't exist).
- Client retrieves account information, IP, and user agent.
- Client's backend server calls Accertify to determine whether they passed backend error handling or not.
- Accertify consolidates data and returns a score.
- Client determines the appropriate action for usernameForgot.
See also:
