Password Forgot
3 min
\<font color="#b6c7cb">\</font> topic type concept purpose password forgot event overview and guidance on when to send the event audience developers implementing password recovery or reset initiation flows applies to integrations evaluating password reset initiation attempts does not apply to password changes for authenticated users or login attempts the passwordforgot call is intended to retrieve an score when a user clicks the forgot password link on your website use your reset password workflows after a passwordforgot event timing the api call should come to the after a user clicks the forgot password after they pass error handling, and you retrieve their account details, ip address, and user agent before you send the result of their request flow password forgot flow diagram user navigates to your forgot password flow user enters in password retrieval option, like email address, username, or phone client processes frontend validation to ensure all fields are filled in properly client checks backend error handling (account doesn't exist) client retrieves account information, ip, and user agent client's back end server calls consolidates data and returns a score client determines appropriate action for passwordforgot see also password forgot fields https //atlas accertify com/public apis/password forgot fields